Conference Frequently Asked Questions

While most of the conference sessions are geared toward people diagnosed with thyroid cancer, there will also be specific sessions for caregivers. Anyone worldwide who is interested in thyroid cancer is welcome to join us.

Fill out the registration form and you will receive an email with login credentials for the days of the conference. If you need assistance, please email conference@thyca.org.

The conference is free to attend either in-person or virtually, so invite your friends and family to join too! If you would like to support the conference production or other ThyCa programs, please consider making a donation.

On the days of the conference you can log in with the credentials from your registration email. You can even test logging in the day before the conference begins to confirm your credentials work. Just like an in-person conference, you will be able to explore the exhibit hall, and attend sessions. You will need to follow the schedule to attend sessions at the correct times. You can interact with other attendees in the Meet-up Lounge, which will feature multiple chat rooms. Don’t worry if you miss a session, we will record sessions for later playback.

• Go to https://events.zoom.us/ev/Ak5x8FjhLSmPhZusFHdBdzPa-vXSS2uEPsPKsmWPh7iDpqEPyepZ~AmhlpTSyk-30ygR2abQdoEjDTxoYFnPJt2lL-oP5cqkZhc0wwIipEZ4YfA

• Click the Login button at the top of the page.

• Enter the email address and password you used when you registered for the conference.

• You are now in the conference platform! If you are having issues accessing the conference platform, email conference@thyca.org

We encourage everyone to check out ThyCa’s Conference Expo. Many of our sponsors will have information booths where you can learn about the drugs they provide for different members of ThyCa‘s community. Additionally, ThyCa will have our own information table where you can find some of our materials and learn how to order printed copies. ThyCa will also have spirit gear that you can order to help create thyroid cancer awareness.

One of the choices on the registration form is “Include Name and Email in Conference Directory.” If you select Yes, your information will be included in the Conference Directory. Note: if you select No or leave this question blank, you will be left out of the Directory. After the conference, we will provide all conference registrants with a copy of the Directory. You can also exchange information individually with others at the conference.

• Find a comfortable and quiet space to focus.

• Plan to enter the conference at least 15 minutes before the first event to watch the welcome video and get used to navigating the virtual platform.

• Plan ahead and choose the sessions you want to join in advance.

• Make time to visit the exhibit hall. At the allotted times, exhibitor representatives will be live at each booth to chat with and ask questions.

• Connect with other attendees in the Meet-Up Lounge between sessions.

Will recordings of the conference sessions be available after the conference?

Recordings of select conference sessions will be available a few days after the event on the virtual conference platform. Use your login information to access the recordings. Additionally, after the conference, recorded conference sessions will be added to ThyCa's YouTube Channel.

Email conference@thyca.org for conference questions and tech support. We want to help clear up any confusion you may have while we count down to the beginning of the conference, on September 20th. Once the conference starts, you can also go to the help desk on the virtual conference home page to have your questions answered.

ThyCa is an international nonprofit organization committed to making sure that no one diagnosed with thyroid cancer needs to go through this journey alone. To fulfill its mission of providing trusted information and a community of support to those impacted by the disease, ThyCa offers medically reviewed educational materials about all types of thyroid cancer, as well as support group meetings, workshops, and this conference. Now more than 25 years since its inception, ThyCa remains committed to creating an environment where people can learn and share their thyroid cancer experience and create hope for all. For more information, visit www.thyca.org or email thyca@thyca.org.

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