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ThyCa Support Group Manual


Thyroid Cancer Survivors' Support Groups
Coordinated by ThyCa: Thyroid Cancer Survivors' Association, Inc.

Sara Gorrell Brenner, support_coord@thyca.org
Support Group Coordinator 2004-present

PART ONE: The Relationship Between ThyCa, Inc. and Local ThyCa Support Groups

The relationship between ThyCa: Thyroid Cancer Survivors' Association, Inc. and each local ThyCa support group is strictly limited to those matters contained in the ThyCa Support Group Facilitator's Manual. Each local support group is a separate, independent entity that is not controlled by ThyCa and to which ThyCa seeks to provide helpful information and support.

Local groups are initially organized by a local volunteer, usually a thyroid cancer (thyroid cancer) survivor.

Group facilitators are either thyroid cancer survivors or professionally trained facilitators from a local healthcare institution or organization.

Funding

ThyCa, Inc. has no funds to financially support local groups, so organizers seek space that is available free for public use, such as libraries, hospitals, cancer centers and colleges.

Expenses

If both the space and facilitators are free, there are few expenses required to set up and maintain each group. Start-up costs include the photocopying of flyers and a press release, postage and coffee and refreshments for the first few meetings. All of these costs are less than $50 in 1999, and in many cases the photocopying will be donated by a local printing company. The critical cost is the time each volunteer gives to the group.

How ThyCa, Inc. can help

ThyCa Inc. will help local support groups in the following ways:

1.

list each local group on the Association's web page

2.

support local groups in its promotional campaigns

3.

provide experienced facilitators as a resource to new facilitators

4.

conduct a workshop for facilitators at the annual conference

5.

make available templates of press releases, flyers and posters facilitators can adapt for local use

6. make available sample letters sent by ThyCa and other facilitators to physicians and organizations
7. maintain a referral network
8. maintain a database of all past and present members of local support groups

Affiliation Agreement

The relationship between ThyCa: Thyroid Cancer Survivors' Association, Inc. and each local ThyCa support group is strictly limited to those matters contained in the ThyCa Support Group Facilitator's Manual. Each local support group is a separate, independent entity that is not controlled by ThyCa and to which ThyCa seeks to provide helpful information and support.

Maintaining Affiliation with ThyCa, Inc.

To maintain its affiliation with the Association, each local group must send in an annual report by August 1. This report will include a current list of the facilitator(s) and other volunteers, a list of participants (including telephone numbers plus postal and e-mail addresses), the contact person and address for the group, the name and address of where the group meets and the name and telephone number for the contact person at that site.

Maintaining the history of each group

Each group should have a volunteer keep the history of the group. This doesn't have to be extensive, but it should include the date and place the group started, samples of flyers and press releases, articles from local media,annual membership lists and the names and addressess of the group's facilitators and other volunteers.

Name of the Group

We ask that all groups working withThyCa: Thyroid Cancer Survivors' Association, Inc. use the name ThyCa as part of the group identification. Examples: ThyCa Merrimack, ThyCa Toronto, ThyCa San Diego County, etc.

PART TWO: FACILITATOR'S ROLE

Our role is simple: We need to make sure participants are comfortable and have a chance to aks the questions they need to ask and share as much as they are willing to share.

Seating

Sitting in a circle makes it easier to hear and see everyone, and it feels friendlier.

Time

The length of the session is up to the organizers of each group. Most groups run 90 minutes.

Day of the week

The best day to meet is probably later morning or early afternoon on Saturday or Sunday. Considerations: For those members, especially new members, who are hypothyroid and working, meeting in the evening after work is difficult at best. Meeting on Saturday means that some of our Jewish
thyroid cancer survivors will not be able to attend. Meeting on Sunday means that some of our Christian thyroid cancer survivors will not be able to attend.

The ideal schedule in a large urban area would be to have four groups: One on Saturday; one on Sunday; one in the evening during the week; and one mid-day during the week. But there are few cities large enough to support four groups.

Atmosphere

The facilitator should strive to make the "feel" of the room as kitchen-table friendly as possible. Keeping the lights lower and using non-fluorescent light helps. This must be a place as nurturing and welcoming as possible.

Food and creature comforts

Having coffee and healthy snacks help make the atmosphere welcoming, but the facilitator is NOT responsible for these goodies. The members of the group are responsible; if they want it, let them help you out by bringing in snacks and making coffee. They'll feel as though they're contributing and you won't feel burdened.

How many facilitators?

Two is ideal. It's important for the facilitator NOT to carry the full responsibility of the group. Having co-facilitators means that vacations, illness and the need to escape can all be handled easily without disrupting the schedule, and once the group begins meeting.

Other jobs

In general, one or two facilitators can take on all of the tasks necessary to maintain and nurture a local support group. However, it helps to avoid burn-out of volunteers and to insure continuity in case of illness
to invite others from the group to take responsibility for some of the tasks. These include:

  • Contact Person -- this person's name, phone and e-mail are listed in all promotional material and publicity for the group

  • Facilitator -- facilitates each session;

  • Publicist -- handles all the publicity and outreach;

  • Site Coordinator -- the person who is the liaison between the group and the site.

Format

The facilitator of the first support group, ThyCa Merrimack Valley, which began in November 1996, followed the model he had observed at The Wellness Community's support groups. Participants introduce themselves and talk about their thyroid cancer history. The facilitator should ALWAYS begin first because most people feel very uncomforatble talking in a group at first. Facilitators should not encourage the introductions to go around the circle, but let people start when they're ready, hopscotching around the
circle. Many people can't listen to what is being said if they feel the pressure of being next "in line" to talk.

Structure

The overall structure for the model above then is: introductions, beginning with the facilitator(s), followed by others in no particular order. If there are at least three or four people in a session, the conversation will go where those present want it to go. Other than making sure each person has a chance to talk and no one monopolizes the floor, the less structure the better.

Advice

The official policy of the ThyCa Board of Directors is that the organizers and facilitators of local support groups affiliated with ThyCa do NOT give medical advice. Nor do they endorse medical treatments not
endorsed by ThyCa, Inc.'s Medical Advisory Board. However, the fact is that as members of a group become friends, they will offer advice to each other and to new members of the group. The facilitator, however, should always make sure that each bit of advice is followed by the suggestion for the participant to see her/his doctor or get a second opinion before making any decision about treatment.

Outside Facilitators

The ideal is to have a professionally trained facilitator who facilitates the group as part of her/his work or simply as a way to support your efforts. Hospitals, teaching centers, such as medical schools, and organizations have facilitators available. However, it is important not to get bogged down looking for a professional to facilitate. After all, it's important to have a safe place for those newly diagnosed or facing
treatment for the first time, a place where they can find others who've had similar experience.

Some organizations and many institutions will not permit support groups to meet unless one of its trained facilitators co-facilitates the group. In many cases, this is to limit the organization's risk for liability. At some point, ThyCa may want to do the same thing, but for now, we're just a group of survivors dedicated to helping ourselves and others.

Who may attend?

Local ThyCa Support Groups are open to all survivors of thyroid cancer.  Survivors is defined in the broadest sense: those with the disease, their families, friends, colleagues and care givers. If groups are large enough, members may wish to separate into two groups for part of the session: one for those with thyroid cancer and one for their friends and families. Separate groups are often very helpful for spouses and significant others to have a chance to talk with others having similar experiences. Each group will decide if those who are not thyroid cancer survivors may attend (students, physicians or other healthcare professionals). Occasionally, someone with a related thyroid condition (hypothyroidism, for example) may ask to
attend; each group should establish its own policy.

Prepared 13 March 1999
by Ric Blake, ThyCa Support Group Coordinator 1999-2001 and
ThyCa Merrimack Valley Facilitator, 1996-1999, ThyCa Boston Co-Facilitator